Gamersden: Narayanganj's Premier Gaming Lounge & Training Center

Gamersden ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our site or use our services, including our high-performance gaming PCs, console gaming, multiplayer competitions, game coaching sessions, team strategy training, casual play zones, in-game skill development, esports bootcamps, streaming setups, and community tournaments.

Information We Collect

We may collect the following types of information from you:

Personal Information: This includes information that you voluntarily provide to us, such as your name, contact information (including phone number and email address), date of birth, gaming preferences, and any other information you choose to provide when registering for an account, participating in tournaments, booking coaching sessions, or otherwise interacting with our online platform or in-person at our location.
Payment Information: If you purchase any services or products from us, we collect payment information, such as credit card details or other payment method information. This information is processed securely by our payment processors, and we do not directly store your full credit card details on our servers.
Usage Data: We automatically collect certain information about your usage of our site and services, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.
Gaming Activity: We may collect data related to your gaming activity, including game scores, progress, statistics, and performance during competitions or training sessions. This data may be used to improve our services and provide personalized recommendations.
Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing activity on our site. This helps us personalize your experience, analyze trends, and administer our site. You can control the use of cookies through your browser settings.
Photographs and Video Recordings: We may take photographs and video recordings of events and activities at our location for promotional and marketing purposes. We will obtain your consent before taking photographs or video recordings where possible.

How We Use Your Information

We may use your information for the following purposes:

To Provide and Improve Our Services: We use your information to provide you with access to our gaming facilities, coaching sessions, tournaments, and other services. We also use your information to improve our services and develop new features.
To Personalize Your Experience: We use your information to personalize your experience on our site and to provide you with tailored recommendations based on your gaming preferences and activity.
To Process Payments: We use your payment information to process payments for services and products you purchase from us.
To Communicate with You: We use your contact information to communicate with you about your account, bookings, tournaments, promotions, and other important updates.
To Market Our Services: We may use your contact information to send you promotional emails or newsletters about our services, events, and special offers. You can opt out of receiving these communications at any time.
To Conduct Research and Analysis: We use your information to conduct research and analysis to improve our services and better understand our users.
To Comply with Legal Obligations: We may use your information to comply with legal obligations, such as responding to subpoenas or court orders.
To Protect Our Rights: We may use your information to protect our rights and interests, such as preventing fraud or enforcing our terms of service.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your personal information when it is no longer needed.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

Using encryption to protect sensitive data transmitted online.
Storing your information on secure servers.
Limiting access to your information to authorized personnel.
Regularly monitoring our systems for security vulnerabilities.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

Sharing Your Information

We may share your information with the following third parties:

Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, email marketing providers, and data analytics providers.
Business Partners: We may share your information with our business partners, such as sponsors or tournament organizers.
Legal Authorities: We may disclose your information to legal authorities if required by law or if we believe that such disclosure is necessary to protect our rights or the rights of others.
Other Users: If you participate in tournaments or other public events, certain information about you, such as your username and gaming statistics, may be visible to other users.
Affiliates: We may share your information with our affiliates.

Your Rights

You have the following rights regarding your personal information:

Right to Access: You have the right to access the personal information we hold about you.
Right to Rectification: You have the right to have your personal information corrected if it is inaccurate or incomplete.
Right to Erasure: You have the right to have your personal information deleted under certain circumstances.
Right to Restriction of Processing: You have the right to restrict the processing of your personal information under certain circumstances.
Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
Right to Object: You have the right to object to the processing of your personal information under certain circumstances.
Right to Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
Right to Lodge a Complaint: You have the right to lodge a complaint with a data protection authority if you believe that we have violated your rights.

To exercise these rights, please contact us at the address provided below.

Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the address provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our site and update the "Last Updated" date at the bottom of this policy. Your continued use of our services after the posting of changes constitutes your acceptance of the updated Privacy Policy.

If you have any questions or concerns about this Privacy Policy, please contact us at:

Gamersden 2/4 Allahma Iqbal Road, Chashara, Ground Floor Narayanganj, 1400 Bangladesh

Last Updated: October 26, 2023